Found an old piece of video that reminded me of some of the fun and challenging things I did at TVBLOB, Fabrizio Caffarelli’s second startup, including: Software interface and interaction design: Developed feature requests into step-by-step schematics of UI states and behaviors , worked with engineers to ensure correct and coherent implementation, worked with marketing… Continue reading (Some of) What I did at TVBLOB
Category: what I do
My Career Evolution from Tech Writer to… Many Things
I recently gave a talk at at internal Amazon conference for tech writers. I was a technical writer from early in my career, and still consider tech writing one of my foundational skills. In the talk, I hoped to provide some insight to other technical writers about their own skills, and how those could be… Continue reading My Career Evolution from Tech Writer to… Many Things
Marketing Your Open Source Project
In March of this year, I spoke at the Southern California Area Linux Expo (SCaLE), a conference I’ve been attending for years and highly recommend for its kind community, and great people and content. Here’s the video of my talk: Here are the slides. I’m submitting this talk to other conferences, and it will evolve… Continue reading Marketing Your Open Source Project
My History in Customer Service
Note: I had largely forgotten about a review I wrote in 2010 of Tony Hsieh’s book Delivering Happiness: A Path to Profits, Passion, and Purpose. More importantly, I had forgotten that it included a history of my philosophy of customer service, which I think deserves separate billing. So here it is: I have cared about good customer… Continue reading My History in Customer Service
Videos: Introduction to Parallel Programming
Someone recently ran across my list of archived technical videos, and asked if I could find the ones on parallel programming. So far I have managed to locate five of them (now in a playlist): A series of seven video modules presented by Ruud van der Pas, covering various aspects of parallel programming in C,… Continue reading Videos: Introduction to Parallel Programming