Beginning with I Comments

I wrote 18 months ago about my disappointment with KLM’s poor handling of a bereavement situation (KLM Tries Harder… But Fails). I’m flying a lot again these days (three trips to the US this year, plus several to the UK, and now India). [more]

Ross is a very active member of Fotolog, a “social networking” website much favored by young people, particularly in South America and Italy. I don’t remember when she started (around two years ago, I think), and in that time she has surpassed one million page views there! [more]

I hope Ryanair’s web designers get big bonuses this year: they are helping the company rake in money it doesn’t deserve. And there’s nothing for a frustrated passenger to do but bend over and take it. [more]

Looks as if I’m a frequent traveller again this year, and I hope that will hold true for some time to come. I’ve been relatively quiet for the last six years - usually only one annual trip outside Europe - but it’s time to spread my wings again. [more]

The usability of Ryanair.

Ross can make friends with anything equine, including Rosie & Bill’s semi-wild donkeys. [more]