Dell Battery Recall

Sometimes, technology troubles can work in your favor.

I’ve had a Dell Latitude laptop (bought for me by the company) for over two years now. Just in the last few days the battery has worn down enough to become annoying: I can only get about an hour of charge on it, not quite enough to cover the train commute when I get most of my writing done. Today I went to the Dell website to see how much a new battery was going to set me back (knowing that the boss would bitch about it if it was too much, and might reasonably ask how much of this battery use was actually benefitting the company). Right on the front page was a notice about the infamous recall of Sony-manufactured laptop batteries, which has affected Dell and many other companies. I’d noticed plenty of headlines about this, but had not stopped to consider whether it might affect me.

A few pages of instructions later, I found out that it did – so I’m entitled to a free replacement, which Dell has promised to mail to me “within 20 business days.”

Absolutely cool. I’m getting a brand-new battery just when I need one, and don’t even have to pay for it. Of course, I am in the meantime ignoring Dell’s instructions to use the laptop only on AC power – and it would be just like the Great God Murphy to ensure that the old battery catches fire and torches the computer while I’m waiting for the replacement…

Milan: Sant’Ambrogio by Night

Though not as grand as theDuomo, Sant’Ambrogio, named for Milan’s patron saint, is older, and decorated with bits of Roman architecture even older than itself. All these shots were taken without flash or tripod.

more photos from Sant’Ambrogio:

Earning from Advertising Online

My new goal is to earn a living wage from this site. I’ve got a long way to go, but at least the trend is upward.

I’ve been using Google AdSense since May, 2004, to place "context-sensitive" ads on my pages. I earn money whenever a site visitor clicks on one of these ads.

The results to date have not been impressive: most months I didn’t even earn the minimum $100 required for Google to actually pay me (the earnings accumulate: you get paid the month after your total goes over $100). So I’ve been studying up, with the help of blogs like John Chow’s, applying what I’ve learned to my site, and observing the results.

Logically enough, revenues from Google AdSense seem to be linearly related to:

  • the number of ads available to be seen on the site (= number of pages x number of ads per page),
  • the number of people who actually see them, and, of course,
  • the percentage of those who actually click on an ad (yes, there are ads that pay per view, see below).

Furthermore, earnings are non-linearly related to:

  • where on the page ads are placed
  • how people arrived at your site in the first place
  • what they were looking for that got them there – in other words, what’s on the pages.

I will deal with each of these aspects in turn, in several articles, before discussing my results.

Number & Placement of Ads on a Page

Google AdSense

According to Google’s rules, on any single page you can have a maximum of:

  • three ad units (ahem – I had forgotten this rule til recently, and was flouting it on some pages where I had manually placed ads in the middle of the page – I hope I have all those cleaned out now)
  • one link unit
  • two search boxes
  • one product referral button

Right now, on most pages on this site, you’ll see Google ad units in the left and right columns and at the bottom, and a link unit in upper right corner. The search box is at the very bottom of the page – that’s been there for a long time, and was always intended to be useful rather than to earn money (which is a good thing, because it earns almost nothing). The product referral button (lower right corner on most pages) earns if someone clicks through and downloads what Google is offering. I don’t mind recommending Firefox because I’ve been using it myself for years, as do a disproportionate (to its market share) percentage of my visitors (I placed those buttons only recently – no earnings so far).

For a long time, being squeamish about bombarding people with obtrusive advertising, I had a fixed ad unit only at the bottom of the page. I doubt many people saw those ads. My web statistics show that over 80% of the people who land on my site leave within 30 seconds. Google probably registers a page "impression" for that bottom ad unit for every page viewed, because the ad was loaded on the page and, from Google’s point of view, available to be seen. However, a lot of my visitors are clearly just glancing at the top of a page and leaving again, so they never actually see those bottom ads.

Lesson: For an ad to be guaranteed to be seen, it must be "above the fold" – in the top area of the screen that is seen immediately without scrolling down.

Google’s own AdSense blog offered a case study about a site that quadrupled its revenues by placing ads in certain spots. So I added the ad unit in the left column below the section menu – the Google folks said that left columns perform better than right columns. In the case of my site, they perform very well, perhaps because the left column starts with navigation (links to other pages in the same section). Any eye scanning down the navigation list would tend continue on down to at least the first Google ad. (I would love to know if it is in fact the top ads that get clicked on, rather than those further down in the ad unit, but Google doesn’t give me this kind of detail.)

The ad unit on the right is more recent, a result of screen real estate being freed up by something else that I’ll get to in a minute.

According to John Chow, the most lucrative type of ad on his site is the "large rectangle," and it appears that he’s not the only site owner to think so. My suspicion is that its placement is more important than its format: on his and many other blogs it’s right in your face, interrupting and confusing the reading material so that sometimes I’m not even sure what’s blog and what’s advertising. I am not as much of a design purist as I used to be, but I draw the line at that (for now). For the time being, I will keep the center column of each page ad-free. (So, if ads really bother you, keep your eyes to the middle of the road.)

I have some very long pages, leaving a lot of room in the left and right columns. Google won’t let me show more than three of their ads, but I’m allowed to also show other ads, as long as these are not context-sensitive (which would put them in competition with Google).

Amazon

In the left column below the Google ad unit, you’ll see an "Omakase" ad unit from Amazon. "Omakase" is a Japanese restaurant term meaning "as you like it." Each unit is generated on-the-fly by Amazon, taking its cue partly from page content, but more from Amazon links elsewhere on the site (including my own Amazon store). If you (the visitor) are already an Amazon customer, the links shown are also based on your own history with Amazon – guessing from the ads I see myself, this may even be the heaviest factor in Amazon’s decisions about what to display (though they are likely also playing with the mix to see what works best). You and I would never see the same Amazon links, even if we visited the same page at the same time.

(It did not occur to me til just now to wonder whether Google considers this competitive… Feels to me like a gray area. I guess someone will yell at me if they don’t like it.)

These links have been on my site for a few months and have indeed increased my Amazon revenues: from zero to $10 in three months. I don’t know who’s making money as an Amazon "associate," but it sure ain’t me. But any money is better than no money, and I like the look of the Amazon ads.

BlogHer

On the right side of most of my pages, you’ll see the result of my recent membership in BlogHer, a network of women bloggers. Adding that right column space to a site that wasn’t originally designed for it has been a bitch and a half, and the job isn’t done yet. Although I’m using DreamWeaver templates, which automate some of the changes, I’m having to touch up every page by hand, to create a center column that doesn’t run into the advertising on the right and therefore become unreadable and ugly.

But this has had two useful side effects:

  1. There’s a lot more room for ads in that right column, so I was able to put in another vertical Google ad unit.
  2. I’ve constrained my text to a column 600 pixels wide, instread of sprawling across whatever width of screen was available. This is much more comfortable to read on large monitors – when a line of text gets too long, the eye can easily get lost while reading across it.

It’s too early yet to tell how much revenue BlogHer will be worth, but it may prove useful to drum up new readers: as my site now features links to others in the BlogHer network, my site is featured on some of theirs; I get a little bit of traffic from this. And I’m finding the people at BlogHer nice to work with. Although (story of my life) I don’t fit the normal blogging mold, they have gone out of their way to work with me, and even pro-actively suggested useful changes. It’s a far more personal relationship than I could ever have with Google or Amazon, and, with me, relationships count.

Other Ad Networks

There are other ad networks out there. I tried Adify, which offers to sell advertising space, but, as far as I can tell, I never even got a sniff of a customer from them. (Google also offers a "buy advertising on this site" option – you can see it in every ad unit, but I don’t think anyone has bitten yet.)

Apparently you don’t start to make real money until you can attract the big boys, as John Chow has done. And, to do that, you have to have large numbers of visitors. Yes, I’m working on that – as I will discuss in a near-future article!

read Part 2, on increasing the number of pages on your site

links to John Chow

Tag, I’m It! – Five Things Not Many People Know About Me

Jeff Pulver said:

As a blogger, people may know you, but how good does anyone ever really know anyone? …

Turns out there is a game of Blog-Tag going around the blogosphere in which bloggers are sharing five things about themselves that relatively few people know, and then tagging five other bloggers to be “it.”

Interesting idea. I’m sometimes a bit startled at how much people know about me, especially friends and acquaintances whom I hadn’t realized were reading up on me. But there are always more stories to tell! And now Bill Streeter has tagged me.

Umm,  um, five things that relatively few people, know about me:

  1. I played D&D for a couple of years in college. My character was a centaur ranger who got pregnant within the first day’s play, and eventually became very hard to maneuver in tight dungeons. (My zodiac sign is Sagittarius, and I had always thought it would be cool to be a centaur. For that matter, I still think it would be cool to be a centaur. Except that the stairs in our house would be impossible.)
  2. I am the least athletic person in the world. In 6th grade I once served a volleyball into my own face.
  3. While attending the University of Texas, I was in Navy ROTC for about six weeks. (My dad was worried about my future and wanted someone to look after me.) If I had been assigned to the group of the cool Navy guy who interviewed me, I might be in the Navy today. But I was assigned to a Marine gunnery sergeant who looked like Hitler (really! mustache and all!) and tried to act like him. So much for my military career.
  4. In high school, and even once or twice in college, I wrote teenage angsty poetry at least as bad as anyone else’s. Good thing I didn’t start blogging back then.
  5. I used to do fine embroidery like the above, which I made for a friend, but no longer had time for it after I had a baby – and now no longer have the eyesight for it.

Deirdré Straughan on Italy, India, the Internet, the world, and now Australia