Category Archives: bio

Red flags in interviewing: How do they treat wait staff?

Everyone seems to have advice about what potential employers and employees should look out for in the hiring process. Some of the suggestions for job seekers come from a position of privilege, and assume that you have multiple job offers to choose among. This was never the case for me, so I completely understand that advice may only be useful when you have choices. What follows is a tip I’ve seen elsewhere, which I share because I have had occasion to confirm it for myself.

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VMworld 2018

I became one of a small cadre of people authorized to live-tweet from AWS-branded Twitter handles, including AWSonAir which is used for live coverage of major AWS events. My first assignment was VMworld, held that year in Las Vegas, where a big joint announcement was being made. If I recall correctly, this was the first time AWS had sent someone to do this kind of live coverage at a third-party event, though they had been covering AWS events for some time.

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OpenStack Summit 2014

This edition was held in Paris and, among other things, featured the best food I’ve ever had in a conference hall. Yes, OpenStack was quite a boondoggle for many people, for years. I hung out with some friends, participated in a hair-raising session about the OpenStack community (20+ contributing companies, each with its own fork of the software – it was clearly doomed), enjoyed spending time with my friend Robyn who had come for a visit from Switzerland, but I also very distracted by an imminent diagnosis of breast cancer.

This was also the conference where I heard for the nth time the complaint from women in engineering about how insulting it is to be mistaken for “the marketing chick.” I got to the mic during Q&A and, with my voice shaking with rage, pointed out how sexist and demeaning this attitude is. As I exited the room, a man came to thank me for speaking up on behalf of marketers.

(Some of) What I did at TVBLOB

Found an old piece of video that reminded me of some of the fun and challenging things I did at TVBLOB, Fabrizio Caffarelli’s second startup, including:

  • Software interface and interaction design: Developed feature requests into step-by-step schematics of UI states and behaviors , worked with engineers to ensure correct and coherent implementation, worked with marketing and graphics team on graphic look-and-feel. Edited UI language directly in Java resource files (via Eclipse). Tested and refined usability, general testing.
  • Customer support process: designed custom web applications and SalesForce materials and processes to integrate with company’s custom back-end systems.
  • Managed, wrote, edited, and translated technical documentation for TVBLOB’s software and hardware. Provided technical input, copy editing, and translation for marketing and other materials. As part of documentation, I also did instructional videos like the above.