Category Archives: what I do

bio, what I do

Making Money from a Content-Rich Personal Site

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Millions of people have put up websites: many in hopes of making money one way or another; many, like myself, because we have something to share with the world, and don’t care whether it makes any money or not. On the other hand, making money wouldn’t hurt…

As I have mentioned, and you have no doubt noticed, I’m using Google’s AdSense service to place ads on my site, for which I get paid when visitors click on any of the ad links. I started this mostly to see how it works (my professional field – well, one of them – is online marketing), and it’s even earning a bit of money. Not nearly enough to pay for all the time I spend doing the site, but more than enough to cover my hosting costs. It’s interesting to see which pages generate the most revenue. I can try to guess from that which links are paying the most and why, and which are most likely to be clicked on (the living in Italy section is the most lucrative, though it’s also one of the larger sections, so there are more links to be clicked).

My site now gets over 500 visitors a day (NB: as of Dec, 2006, the number of visitors has doubled), a fact which has been noticed by companies who sell link exchange services to help boost traffic to their clients’ websites and improve their search engine rankings (that is, show up higher in the list of results when you search on a certain term in Google, Yahoo, etc.). Their pitch usually begins: ” am contacting you about cross linking. I am interested in your site because it looks like it’s relevant to a site for which I am seeking links.” This is most often followed by mention of a site which has no conceivable relevance to mine, such as one about specialized business products including caution tape and barricade tape. I ignore these offers.

I have exchanged links with a few sites which truly are relevant, and happily link to some friends’ sites which may be of interest to my readers. But I’m becoming reticent about linking to just any old site about, e.g., tourism in Italy. Due to the amount of qualified traffic that comes to my site every day, a link from me is now actually worth something: it helps new sites get noticed faster by Google, and directs desirable (and not just random) visitors to relevant sites.

I’m not really set up to monetize and manage the value of such links, though, so I’ll just have to evaluate whether the requesting linkee can provide equal value in return. So far the track record isn’t good. I was recently asked to allow some of my articles to be used on a new site for expatriates in Italy – –We’ll put in your name and a link– was the offer. I have given away a few articles in the past, in exchange for links, in order to build traffic from sites which I knew had a lot more visitors than I did. But it makes no sense for me to give away content to a brand new site – I have far more traffic than they do at the moment. (I explained all this to the guy behind the new site, and he agreed that they might consider paying me.)

I’m also not equipped to require a subscription to my newsletter – even if I wanted to, which I don’t. But, in case anyone’s inclined to contribute something, I’ve added an Amazon Wish List link.

This is partly a sociological experiment. Some people are reportedly making enough money to live on from purely voluntary donations: Bram Cohen, the creator of BitTorrent, for example. Jason Kottke, a popular blogger, recently announced that he hoped to do the same. Kottke evidently has a large and enthusiastic following, to even undertake such an experiment. Cohen has created something truly useful (not just to pirates) and deserves to be paid for it (I really must get around to that one of these days…).

I doubt that my material would engender or even deserves such monetary affection, but what the heck – the worst that can happen is I get pleasantly surprised someday by a contribution! I have seen a couple of examples of people offering their readers the chance to express appreciation via an Amazon wish list, so I’ve added links to mine. And I suppose my wish lists offer more insight (as if any was needed!) into my personality.

The Amazon experiment continues: whenever I happen to mention a book or movie that I like, I put a sponsored link on my site so that, if you click through from my site and actually buy something, I get a small commission. It appears that if you follow a link from my site to Amazon and then click around and buy something else, I still get money, even if it’s an item not mentioned on my site. Someone recently bought a very expensive set of headphones after arriving at Amazon from my site, so by the end of the month I’ll receive a gift certificate from Amazon (which I will immediately spend on books). Millions of people have put up websites: many in hopes of making money one way or another; many, like myself, because we have something to share with the world, and don’t care whether it makes any money or not. On the other hand, making money wouldn’t hurt.

I’m also not equipped to require a subscription to my newsletter – even if I wanted to, which I don’t. But, in case anyone’s inclined to contribute something, I’ve added an Amazon Wish List link.

This is partly a sociological experiment. Some people are reportedly making enough money to live on from purely voluntary donations: Bram Cohen, the creator of BitTorrent, for example. Jason Kottke, a popular blogger, recently announced that he hoped to do the same. Kottke evidently has a large and enthusiastic following, to even undertake such an experiment. Cohen has created something truly useful (not just to pirates) and deserves to be paid for it (I really must get around to that one of these days…).

I doubt that my material would engender or even deserves such monetary affection, but what the heck – the worst that can happen is I get pleasantly surprised someday by a contribution! I have seen a couple of examples of people offering their readers the chance to express appreciation via an Amazon wish list, so I’ve added links to mine. And I suppose my wish lists offer more insight (as if any was needed!) into my personality.

The Amazon experiment continues: whenever I happen to mention a book or movie that I like, I put a sponsored link on my site so that, if you click through from my site and actually buy something, I get a small commission. It appears that if you follow a link from my site to Amazon and then click around and buy something else, I still get money, even if it’s an item not mentioned on my site. Someone recently bought a very expensive set of headphones after arriving at Amazon from my site, so by the end of the month I’ll receive a gift certificate from Amazon (which I will immediately spend on books).

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bio, what I do

Representing a Company in Public Internet Forums

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Being an official company representative on the Usenet (or any other online forum) is hard, especially when the company you represent is the 800-pound gorilla in its particular niche. The attitude out there is often “large automatically means evil” – kinda like the public attitude towards Microsoft.

So I came in for a lot of flak during my years representing Adaptec/Roxio online, and some of it got personal. I mostly let it roll off my back (though I spent hours composing witty, sarcastic replies, which I rarely sent – sarcasm and irony do not come across as intended in email). The allegations which bothered me most were those that I lied on behalf of the company – I was always scrupulously honest. During my last months of representing Roxio on the Usenet, someone called me (repeatedly) “a lying bitch.” That thread went on for days, becoming a flame war between my detractors and my supporters. I finally weighed in myself:

Subject: The Bitch Bites Back
Date: Tue, 05 Jun 2001 10:57:42 +0200
From: Deirdre’ Straughan
Newsgroups: alt.comp.periphs.cdr

All right, folks, it’s time for the subject of all this to put in her own piece. I begin by quoting Elizabeth Hilts, author of Getting in Touch With Your Inner Bitch:

“There is a powerful and integral part of each of us that has until now gone unrecognized, its energy largely untapped… It is the Inner Bitch… The Inner Bitch is not that part of ourselves that is sometimes stupid, or mean, or humorless. She neither indulges in self-defeating behavior, nor does She abuse herself or others. The Inner Bitch does not engage in petty arguments, even for sport. Why bother? The Inner Bitch never enters into a battle of wits with an unarmed opponent.”

I recommend this book to anyone who’s ever called a woman a bitch and thought it was an insult.

My “real” title in the realm of CD-R used to be well known out here, but I haven’t publicized it recently because my sense of humor was misunderstood by some colleagues. [That unofficial title, bestowed on me – lovingly! – by friends, was “the Bitch Goddess of CD-R”.]

“Lying”. That is slander, because it’s not true. If anyone has any proof that I have ever intentionally lied to any customer, here on the Usenet or anywhere else, I invite them to step forward with it.

As for the rest, my other guru, Miss Manners, would likely advise that the best response to coarse insults is a dignified, ladylike silence. And if you think a bitch can’t also be a lady, you have a lot to learn.

Naturally, this didn’t convince the troll of anything: years later, he is still slandering me out on the Usenet.

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what I do

Google AdNonSense

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Everybody’s putting Google ads on their sites these days – and writing about it – so I’m hardly original. But seeing some of how it works, and wondering about the rest, has made me take sharper notice of ads on other sites.

Google analyzes the text of each page its ads are placed on, so as to place ads suited to those pages. I know that my site is tricky; each of my articles tends to bounce around several different topics, and the search engines were already confused – people arrive at my site via the unlikeliest searches. For example, my page about bras is consistently among the most-visited on my site. People arrive there via many different search terms, but most probably weren’t looking for a discourse on the difficulty of fitting bras and a rant about visible bra straps. Google has sensibly placed there ads for sites where you can actually buy bras, so perhaps in the end some of these people find what they’re looking for (and I get money when they click through – yay!).

Some of the other Google placements are odd. The Google algorithm doesn’t seem to be good at distinguishing words used in different ways or contexts. An article about the Supreme Court’s ruling on the words “Under God” in the Pledge of Allegiance had two Google ads at the bottom. One was for a Christian history site titled “Fighting for ‘Under God'” , which links to an inarguably appropriate site. But the ad listed above that in the Google box was for an offer on Pledge, a brand of furniture polish.

My article on the education of Muslim students in Italy initially came up with three links for Scientology and one for some other religious thinker. Ugh. I do not care to have my site support Scientology, a money-making scheme disguised as a religion by its inventor (who was a science-fiction author – shouldn’t that tell us something?).

Fortunately, Google allows me to filter out URLs I don’t like, so my site will not display ads linking to those sites. It appears, however, that keeping the Scientologists off my pages will be a daily task – they use many different domain names, I’ve axed five or six already. I’m filtering other things as well; apparently all sorts of loonies pay for their sites to come up when the word “Muslim” is searched. Interestingly, one of the links was to a Muslim dating service (I didn’t filter out that one).

My article on The Great Global Conspiracy predictably turns up ads for the Zapruder film, two political sites, and “American Civil Religion – Search our Database of 101,000 Essays for American Civil Religion”. This latter links to essays.com, a site selling essays and term papers, whose disclaimer disingenuously says: “The papers contained within our web site are for research purposes only! You may not turn in our papers as your own work! You must cite our website as your source! Turning in a paper from our web site as your own is plagerism and is illegal!”

Ethical questions aside, would you want to turn in a paper from a site which can’t even spell “plagiarism” correctly?

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what I do

Redesigning My Website with Dreamweaver

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(Note: This refers to an older version of the site, before I moved it to WordPress.)

I’ve recently upgraded my software skills. I’ve been learning to useDreamWeaver (a vast, complex, and very powerful website creation software) with the help of lynda.com, recommended to me by a friend. Lynda provides software training in the form of online videos; for $25 a month, you can go through any of their courses, in whole or in part, at your own pace. I would not normally have had the patience to sit through hours of watching someone explain software, but it was just right for my semi-brain-dead state at the time, and I learned enough to completely overhaul my own site.

I had been using a very old version of Microsoft FrontPage. It used to do everything I needed, but the site has grown far beyond anything I had originally imagined, and I couldn’t make design changes without doing them manually on every single page – and there are over 200 pages now. I was also embarrassed to realize that the underlying technology of my site (plain, old-fashioned HTML) was woefully out of date – not a good showcase for my supposed web-building skills.

So I have redone the site completely, using DreamWeaver’s template and library features and CSS (cascading style sheets) to create and manage a complex design. Next time I feel like completely overhauling it, I may go all-CSS, the still-more-modern way do websites.

I bought more server space, so that I don’t have to take things out in order to put new things in. I have so much room now that I have posted all the completed (or nearly) chapters of my fantasy novel, “Ivaldi”; you can download them here. I will also, over time, add many more photos to the site.

Although the main purpose of the site is vanity publishing, I also use it as a laboratory for online marketing, as discussed earlier. And it wouldn’t be terrible to actually earn something on it, in return for all the effort I put in.

Traffic to my site is decent, considering my marketing budget of zero; it’s been rising steadily, and currently stands at about 250 visitors per day. In that previous article, I discussed how this was achieved. It’s an ongoing process; I drop by some online groups most days, partly to keep traffic flowing to my site, but, on some, more because I’ve made friends there and enjoy the company. And my presence has netted me at least one client – see my newest baby, Tartarugatours.com.

Commonly-accepted wisdom is that it’s impossible to make money from sites that are primarily about the words written on them; even if you’re the New York Times, you can have droves of visitors as long as you’re giving it all away, but the minute you ask for money, most of your audience vanishes. So what’s a starving webmaster to do? No one is paying for my writing (not on the web, anyway), and I don’t have anything to sell except my skills.

Could I get people to buy things linked from my site, so that I get a cut? I’ve been trying that for a while, with the Amazon links that you find all over the site. I’m trying to be honorable about it – I don’t recommend anything that I haven’t actually read or seen myself, and I don’t provide general “buy from Amazon” ads. Perhaps because of these limits, I’ve netted a grand total of $18.67 from Amazon.com thus far, and a big fat zero from Amazon.co.uk (wassamatta – don’t you Brits read anymore? <grin>).

So now I’m experimenting with the classic source of Internet revenue: paid advertising. I’m trying out Google AdSense. The deal is that I add some code from them (Javascript) to whichever of my web pages I desire. There are a variety of ad types and sizes to choose from, and it’s possible, as I have done, to customize the colors to match your page. Once it’s in place, the Google code scans the page, and serves up ads related to the text on the page. When anybody actually clicks on an ad link, whether they buy anything or not, I earn money.

I’ve started this experiment with some of the most-hit pages on my site. Many of you who read this newsletter originally found me because you’re interested in Italy, so you may be surprised to hear that my most popular pages are not the Italy ones, although the Italy section is the most popular area of the site (and the biggest).

The most common entry page on my site – that is, the first page that many visitors see, usually because they have been led to it by a search on Google or Yahoo – is about Buffy; I think most people are finding it as a result of searches for photos of Amber Benson and other Buffy and Angel cast members. Which is interesting, because, if you go to Google’s image search and type in “Amber Benson” or “James Marsters,” my page is far from the top of the search results. This means that people are digging a long way into their search results to get to my page. Fans are always looking for new material, I guess; at least my photos are original.

So I placed a Google ad spot on that page. The context-sensitive ads showing up here are predictable: action figures, comics, and Buffy DVDs from Amazon (I have also maintained my own Amazon link at the bottom of that page). Another popular page is the miniskirt one. This was a little harder for Google to deal with; at the moment it’s showing an ad for designer mini-kilts (expensive ones, at that).

There are some glitches. Although I’ve specified that the site language is English, ads have turned up in German and Italian – the latter logically enough, on my restaurants page, which contains many Italian words and names. Can’t quite figure out where the German came from.

So we’ll see how it goes. I may never earn much money on this, either, but it’s something new to play with and learn about.

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bio, what I do

My Technical Writing

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WinOnCD Documentation

User comment from CNet on WinOnCD 5 (US release, November 2002): “I definitely am not a techy and I had no problems. The reason is because I carefully read the manual. The manual is detailed. It took a number of hours to digest. There is a learning curve, but after some practice everything worked as described.”

“…Roxio’s excellent online help is friendly and logical…” – Review of WinOnCD 6 in PC World (UK), February, 2003.

Kudos from Long Ago

Manual for Easy-CD Pro, reviewed in InfoWorld, June 6, 1994:

“We generally don’t expect documentation to be better than the program it describes, but in the case of Easy-CD Pro, it is. Even though the product design is inconsistent, the 100-page manual does a great job of explaining the product from a functional point of view. It is cleanly printed, well indexed, and conceptually informative… On-line help is beautifully organized and cross-indexed, and context sensitive almost everywhere.”

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