Creative Energies: Doing User Interaction Design

As you will have noticed, my newsletters are getting fewer and further between. Nowadays, most of my creative energies go into my work for TVBLOB. “What work is that?” you may ask. Good question. As in many startups, roles aren’t well-defined, but, basically, everything that touches our future end-user customers will somehow, someday, be my responsibility.… Continue reading Creative Energies: Doing User Interaction Design

About the Newsletter

[My] newsletter began shortly after I resigned from Roxio, the software company, in July, 2001. At the time I was the editor of two email newsletters (one for Windows, one for Macintosh) with a combined list of 180,000 subscribers, intended to help people to get the most out of their software. I used to write… Continue reading About the Newsletter

How to Write a Product Newsletter That Will Get Raves

Distilling what people have written over the years about why they liked our newsletters, here’s my advice on how to write a successful company newsletter: You first need to decide: is your newsletter only about selling things, or is it about building relationships with customers and a sense of community among them? Obviously, I favor… Continue reading How to Write a Product Newsletter That Will Get Raves

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