8 Nov 1997 – There are heaps of useful information on the Adaptec web site, though if you start out at the main home page it’s hard to find the CD-R/CD-RW stuff. If you want to look at it, try this URL: http://www.adaptec.com/support/cdrec [link no longer works] It gives you rundowns (not always complete or… Continue reading Fanmail (I’m Blushing)
Author: Deirdre Straughan
EMail Encounters: Anecdotes of a Professional Life Online
I’ve spent probably half of my working life answering email. And therein lie a number of tales… Some people were convinced I had to be mailbot, because I answered so quickly. As I told them: “If we had a mailbot this good, we’d be selling that instead of CD-R!” The Unexpected Response It seems that… Continue reading EMail Encounters: Anecdotes of a Professional Life Online
Discussion List: Early Experiences in Online Customer Communications
“People want to discuss your product or service online. If you don’t give them a way to do it, someone else will.” User to User Support by Derek M. Powazek – on WebTechniques The Adaptec discussion list was created in about 1996 as a way for users of Adaptec CD-R software to help each other.… Continue reading Discussion List: Early Experiences in Online Customer Communications
Volterra: An Ancient Town in Tuscany
The old Roman roads still serve, though they’ve been repaved a few times in the last few millennia. We left Rome on the Via Aurelia (which goes up the west coast from Rome to Genoa), heading for a friend’s summer house in Marina di Bibbona in the Maremma region of Tuscany. Marina di Bibbona is… Continue reading Volterra: An Ancient Town in Tuscany
Castelli: Traditional Ceramics from the Hills of Abruzzo
Castelli is a small town in the hills of Abruzzo (the region on the east coast of central Italy, on the Adriatic sea), famous for its hand-painted ceramics – a centuries-old tradition in the area thanks to its local deposits of clay. You start to see shops along the road kilometers before you get there,… Continue reading Castelli: Traditional Ceramics from the Hills of Abruzzo