Web Women Weekend

^ top: the finer points of CSS – Tara and Elena in my kitchen

Increasingly frustrated with the low visibility of women in technology in Italy, back in June I and a few like-minded ladies hatched a plan to start doing something about it.

The first step was to get together. So I invited them all up for a weekend at our house (sent Enrico off to visit his mother – yes, he is a supportive husband!).

Turnout was not as large as I had hoped (the house could have slept 14 or so), but those who came were motivated – most had to be, to trek all the way out here.

Friday night it was just me, Tara, and Elena. It had been a long week for us all, so we ate dinner, watched a movie, and went to bed.

The next morning I woke up early (as usual) and got to work cooking (while my computer was compressing video for Sun). Tara and Elena eventually wandered in and set up their laptops on the kitchen table, working separately and together on this and that. It was oddly comforting to have them there while I cooked (usually a lonely activity for me); I’d like to have girl geeks in my kitchen more often!

The crew gradually assembled and introduced themselves:

  1. Tara Kelly, founding partner of PassPack
  2. Elena Franco, aka Delymyth, sysadmin
  3. Silvia Cavallon, a former colleague of mine from Incat days, now a tech support manager for HP
  4. Sara Rosso, Internet Services Manager at Ogilvy Interactive
  5. Sara Maternini, corporate blogger and event manager for San Lorenzo, who kindly furnished us with a six-pack of Franciacorta (Italian champagne-method wine)
  6. Celia Abernethy, web designer/builder/programmer and owner of MilanoStyle
  7. Susan Quercioli, a manager of technical projects and people
  8. me

Talk flowed, mostly informally, but that doesn’t mean we weren’t sharing useful information.

There were the expected horror stories:

  • Every woman in Italy knows that being married and in età fertile (of childbearing age) is an enormous handicap in finding a job. It is perfectly legal for a prospective employer to ask your age and marital status (indeed, many job announcements specify the age range they will consider). Italy’s generous maternity leave law has backfired: no one wants to hire a woman who may go out to have a baby, costing the company money. And there are no real protections against discrimination of any sort in the Italian job market.
  • As in many other countries, women in Italy are paid less than men for the same work (and all Italian salaries are low against European averages, especially considering the cost of living here). One of the group, upon requesting a raise, was asked: “Doesn’t your husband earn enough to support you?” As if her work was just a hobby! The reality is that most women in Italy who work do so because their families need their income as much as their husbands’, so, yes, we need (as well as deserve) equal salaries.
  • We see our male colleagues getting jobs, raises, and promotions based on their skills at self-promotion as much as or more than for their actual abilities or work accomplishments – and getting paid more for doing less than we do!
  • And on, and on…

So, yes, there is plenty for women in IT in Italy to be unhappy about. But we didn’t get together just to bitch. The point of the weekend was to discuss what we can do to help ourselves, each other, and the larger community of girl geeks in Italy.

Under Sara Rosso‘s (welcome) leadership, each of us described what we hoped to get out of this event. These included:

  • “How should I write my curriculum to reflect my real-world experience, especially since I don’t have the formal qualifications that companies think they need?”
  • “I’m a female manager in a male world, and I think I can see better, let’s call them more ‘feminine’, ways of managing people. But in my job I don’t have any role models I can look to for advice or examples. I’d like to have someone to talk to about my ideas.”
  • “I’ve been badly underpaid in my career, partly because I find it hard to negotiate, partly because I don’t know the Italian market value of my skills. Where can I get information on salaries and freelance rates, and advice or training in how to negotiate?”
  • “I wanted to change jobs, but I didn’t know enough about possible Italian employers to tell which companies I might actually like to work for.”
  • “It’s great to know that I’m not the only woman in high tech in Italy, and not the only one to deal with these issues. When can we meet again?”

^ Sara Rosso and Susan Quercioli [Susie Q?]

Sunday morning the first-round attendees left, to be quickly replaced by:

  1. Enrica Garzilli, Sanskritist and journalist
  2. Ruhama Zayit, software engineer at TVBLOB
  3. Bruna Gardella, Senior Analyst at Etnoteam Spa

More useful experiences and information were shared (as well as an Indian lunch that I cooked).

At the end of the two days, we had some next steps:

  • Set up an online community where we can discuss and plan. For the time being, this is a Yahoo group.
  • Though we did not explicitly say so, one of the aims would naturally be to get more women to join this community – if you want to join, head on over and ask!

Possible projects for the community:

  • Periodic social events – aperitivi, Girl Geek dinners. A monthly aperitivo in Milan will probably start in November (2nd Tuesdays), organized by Lisa Morris of TVBLOB. And we’re discussing a date and a speaker for the next Girl Geeks Dinner.
  • Practical workshops where we can learn skills we feel we are lacking. One specific suggestion was negotiation – ideally, with role-playing to help us learn how to do it. We need to share info on where we might find people to do such workshops and how we would finance them (e.g., a good friend of mine is the Italy coordinator for the Open University, which might be interested in doing something relevant).
  • Job bank? At the very least, we can start sharing information on jobs we’re aware of via the Yahoo group.
  • Salary bank, with a wide range of both men’s and women’s salaries and freelance rates (in Italy), to help us see how we’re doing and price future jobs and freelance work. Bruna told us that Il Sole 24 Ore already runs quantomipagano.com, which looks very useful but does not cover freelance or contratto a progetto rates. Perhaps we can persuade Il Sole that it’s in everybody’s interest for them to expand their database to include this info. Who has a contact there?
  • Events calendar. Sometimes we don’t go to technical conferences or barcamps because we feel overwhelmed by the vast majority of men there. A shared calendar will let us track events we might be interested in, and encourage each other to go.
  • Speaker lists. Another reason we don’t go to events is because we’re not represented among the speakers – we get tired of being talked at by men. We can develop and maintain a list of women qualified, willing, and able to speak on various technical topics, and, um, gently suggest them when we know about events being organized.
  • Many of us don’t have women technical colleagues we can talk to at work, so we would like to both give and receive mentoring (on specific questions or for general support and advice).

Having this nascent supportive community of women in IT is already proving useful. Had I met Bruna a year ago and talked with her about some Italian IT companies she’s familiar with, I might not have been so much in despair about my job prospects in Italy. Celia said that, had she known us three years ago, she might not have abandoned the web business she enjoyed (and in fact she’s now thinking about getting back into it!).

Your thoughts and contributions welcome!

The Ever-Expanding Holiday Season

Yesterday the local supermarket stuffed an advertising flyer into our mailbox, as they do about once a week. This one was unusual. Blazoned across the front was “E’ gia’ Natale!” (It’s already Christmas!)

I almost puked.

It’s not even November, and we’re already talking about Christmas. At this rate, Italy will soon have caught up with the U.S. in terms of over-advertising the holidays. (As I mentioned some time ago, the UK is already almost as bad).

And I’m not even Christian, and this makes me sick. I used to enjoy the Christmas season, whose bright lights and shiny decorations help me cope with the depressing deep dark nights of winter. Now I feel oppressed by it. And this oppression begins earlier and earlier every year. The feeling that I must buy something – anything! -for all the “important people” in my life.

40 Years Online: Communicating on the Internet Since 1982

Note: This is a heavily revised version of an article that I originally wrote around 2001, now updated for this year’s “significant” anniversary. 25 years online seems like a milestone worth marking!

I can say without hubris that I have a talent for communicating online. Which shouldn’t be surprising: I’ve been doing it for over 25 years.

Continue reading 40 Years Online: Communicating on the Internet Since 1982

I Can’t See You!

Visiting an old high school friend in Colorado last spring, we discussed our rapid approach (or have we already arrived?) into middle age.

“Did it come on fast with you?”

“Yeah, it just seemed to happen overnight. All of a sudden, I can’t see!”

I’ve been extremely nearsighted most of my life. Now, to my intense irritation, I am also farsighted: I can’t read small text.

I refuse – so far – to get reading glasses. I already have one pair of glasses on my face all day, having to hassle with two different ones”¦ well, let’s put that off as long as we can. (No, I don’t want bifocals – that would force me back to the great big lenses that were so popular in the 1970s and look so incredibly stupid now – I like my sleek little designer frames, thank you).

This new handicap has made me acutely aware of a fundamental problem in web design: it’s all apparently done by 25-year-olds who have no notion that everyone in the world isn’t exactly like them. Many sites, blog templates, etc. use small type, because the designer thinks it looks cool. Well, it does, except that I can’t READ it. If you have a message to convey via text, it’s passing me right by.

Where there’s text that I definitely want to read, my salvation is Ctrl + – the standard browser shortcut to increase text size.

However:

Some sites disable text size changes, apparently because the designer insists that I should read at whatever type size he finds comfortable.

On some sites text doesn’t exist as text – it’s a graphic embedded in a super-cool Flash image that cannot be resized (this is a particularly Italian sin – Italian designers love Flash way too much).

On some sites you can use Ctrl +, but parts of the page become unusable – lines of text run underneath other page elements and can’t be read, text in menus spills off the edge.

When a site uses fixed-size popup windows, text becomes impossible to read, and form lose their buttons – the window can’t be resized, and you can’t reach the button to Submit or Send unless you remember to Ctrl – (minus) to get the page size back down to what the designer planned for. This unnecessary extra step is off-putting enough that I’m not going to bother completing your damned form.

So, my advice to all you young web designers: someday you, too will be middle-aged and that 8-point type will become a blur to you. Start designing for that now, and you will find a grateful audience among those of us who are already there.

 

Religious Belief vs. Health Care – Tolerating the Intolerable in Italy

Britain’s Telegraph carries an opinion piece titled If Muslim doctors are intolerant, let them go, according to which a few young Muslim medical trainees have been allowed to refuse to see female bodies or to treat alcohol-related problems, on religious grounds. Sainsbury’s, a UK grocery chain, allows its checkout staff to refuse to scan alcohol if they have religious objections, and there have apparently been cases of taxi drivers refusing passengers who were carrying alcohol.

The opinion piece decries all this – if you’re hired to do a job involving the public, you should not be allowed to discriminate among that public for any reason – and I agree.

The medical question is the most important: to what extent do doctors have a right to refuse treatment that they personally disagree with? The American fundamentalist Christian pharmacists who refuse to fill prescriptions for birth control pills are not carrying out their duty to serve the public; they are conveyors of a necessary public good, and have no right to impose their beliefs on their customers. If you can’t stand the birth control, get out of the pharmacy.

At least in America and Britain there is resistance to these attitudes and attempted practices. In Italy, we have silent acquiescence in similarly unethical behavior by Catholic medical personnel.

When my daughter’s class had (two short sessions of) sex education during her second year of high school here in Lecco, they were warned by the local family health doctor who came to teach them that, while abortion is legal in Italy (and their parents don’t even have to be involved), they would have trouble obtaining an abortion in Lecco (a very Catholic town).

Several of her friends learned the hard way that even obtaining the morning-after pill (also perfectly legal in Italy, but requiring a prescription) can be difficult. One friend went to the hospital (accompanied by her boyfriend) immediately after a condom accident to request it. The doctors and nurses in the ob/gyn department jeered at her and refused. Wandering, crying, through the halls, she eventually ran into a sympathetic doctor who exclaimed furiously “They have no right!” and wrote her the prescription. Othere friends have told Ross similar stories.

An American friend living in Tuscany (fully grown with a teenage daughter) was refused an IUD by her family doctor, on the grounds that this doctor believed the device to be an abortifacient.

The other day I had a routine gynecological exam and pap test. I’ve been thinking about the problem of long-term birth control, so I asked the doctor how one goes about getting sterilized in Italy, and how much it costs. He told me that a sterlization operation is free and easily obtained in Italy (for both sexes), but that I would not be able to do it in Lecco.

To say I was astonished is to put it mildly.

“So I’m supposed to have all the babies god sends me?” I demanded.

“No comment,” he said drily (and in English).

He said I could easily get it done in the nearby hospital of Merate: “What does it matter when you can do it just 20 km down the road?”

How about the principle of the thing? And the law? In a worst-case scenario, what if the Catholic fundamentalist attitude prevalent in Lecco were to spread? Suppose someone found herself in Lecco’s hospital in some serious condition requiring a therapeutic abortion – would they still refuse? Could they, legally? Would anyone bother to enforce the law, whatever it is? Or do we, as usual, just put up with it because “that’s the way it’s always been” and find a workaround? And who are these goddamned Catholics to tell me what to do with my body?

Some of this was old news – Pierangelo Bertoli wrote a song about it decades ago: Certi Momenti.

Oct 29, 2007: Benedict appeals to pharmacists
“They shouldn’t have to sell ‘immoral drugs’, pope says” – And do you know what I say to the Pope? I’m sure you can figure it out…

Pope’s “morning after pill” speech criticized

Deirdré Straughan on Italy, India, the Internet, the world, and now Australia