Videoblogging Tips: Getting Good Sound at a Conference

This week I trained four of my Sun colleagues in videoblogging. It was very hands-on training, with the intent that they actually produce a finished video by the end of the two-day course. We started with setting up the cameras and mics right away, and I had them practice following an active speaker (me, imitating… Continue reading Videoblogging Tips: Getting Good Sound at a Conference

SxSWi Report – Social Media: Connecting with Customers

Note: This was listed in the catalog as “Social Media: If You Liked it, Then You Should Have Put a Digg on It…”, which I wouldn’t have bothered to attend, but when I walked by the room the title had changed to “Social Media: Connecting with Customers”, which was a lot more obviously interesting to… Continue reading SxSWi Report – Social Media: Connecting with Customers

40 Years Online: Communicating on the Internet Since 1982

Note: This is a heavily revised version of an article that I originally wrote around 2001, now updated for this year’s “significant” anniversary. 25 years online seems like a milestone worth marking! I can say without hubris that I have a talent for communicating online. Which shouldn’t be surprising: I’ve been doing it for over… Continue reading 40 Years Online: Communicating on the Internet Since 1982

Communicating with Your Customers

Someone anonymous claiming to be an Apple employee launched a blog (now vanished) to discuss his/her thoughts on Apple’s communications with its customers. This was big news in the blogosphere, because Apple is notoriously secretive and uncommunicative. The only Apple product I own is an iPod (I had a Mac SE 15 years ago, my… Continue reading Communicating with Your Customers