My Technical Writing

WinOnCD Documentation User comment from CNet on WinOnCD 5 (US release, November 2002): “I definitely am not a techy and I had no problems. The reason is because I carefully read the manual. The manual is detailed. It took a number of hours to digest. There is a learning curve, but after some practice everything… Continue reading My Technical Writing

About the Newsletter

[My] newsletter began shortly after I resigned from Roxio, the software company, in July, 2001. At the time I was the editor of two email newsletters (one for Windows, one for Macintosh) with a combined list of 180,000 subscribers, intended to help people to get the most out of their software. I used to write… Continue reading About the Newsletter

The Infamous Miniskirt Photo: Give the Customers What They Want!

The photo above first appeared on the Adaptec website in April, 1998. Over the years some of my colleagues griped that having a picture like this on a corporate website was “unprofessional,” and I suppose it was. But (a) why does “corporate” have to mean “boring”? and (b) there’s a story behind it. It all… Continue reading The Infamous Miniskirt Photo: Give the Customers What They Want!