Tag Archives: social media

Community Leadership Summit

Several Sun folks attended the Community Leadership Summit in San Jose, just before OSCON. I didn’t get many photos or notes – was too busy listening, talking, and meeting people. I also led a session on videoblogging which 14 people attended.

Photo gallery from CLS and OSCON 2009

Social Media Production: What I’m Doing in Brisbane

^ photo by thegreeno. This is me with two laptops in one lap, monitoring video, sound, and chat simultaneously. Not as calm as I look.

Executive Overview: What You Need to Stream Video with UStream

  • videocamera with FireWire output
  • laptop with FireWire input
  • FireWire cable with the appropriate plugs on each end (mini/4 pin for the videocamera, Windows laptops also seem to use this type, but there are several possibilities on Macs)
  • audio source with appropriate cable into laptop’s mic port – one option is to use the camera’s headset jack (if it has one)
  • hard-wired Internet access close to the laptop (wifi is probably not sufficient to support the video stream)
  • possibly a second laptop to monitor the stream and chats
  • earphones to monitor sound quality on the stream
  • tripod
  • videotapes
  • electrical power source close to all this, with plugs for the camera and the 1 or 2 laptops – bringing your own multiple power strip is a good idea
  • local electrical adapter(s)

The Story

We thought this conference would be taped using fancy dual video systems here at the Queensland Brain Institute. Which would have made my presence here somewhat redundant.

But QBI’s auditorium just got a big upgrade this week, and the new systems aren’t fully operational yet. We couldn’t get the telepresence camera aimed at the speakers, and in any case it’s not possible to stream to the open Internet from it (maybe it’s set up for within-campus streaming as well as capture).

So it was a good thing I and my gear came along.

The setup seemed straightforward when we visited the venue Monday afternoon. There’s a hole in the floor containing power and Ethernet in the third row of the audiotorium. I could set up the camera there, borrow a laptop with FireWire (when I packed for this trip, I knew I would regret not bringing the 17″ MacBook Pro I use for video editing, but I also knew I would regret having to carry it), we’d get an audio feed of the fancy new high-tech podium, all fine and dandy.

All wrong.

Wednesday morning we realized:

No way to get audio out from the podium mic to my system. The keynote would be two speakers (both of whom are pacers), and I only have one wireless lapel mic. Okay, I’ll use the shotgun mic and pick up room sound. Not ideal for camera sound, but better than nothing.

For the video stream, James brought his Dell laptop with FireWire, and I have two FireWire cables with me, including the right one for this laptop. But, when James came back from some last-minute errand at 8:45 am and unlocked his laptop for us, we realized that he runs Solaris and hadn’t yet installed Flash. Once we did install it, the laptop still couldn’t see the camera, and we didn’t have time to figure out why.

The quickest solution was to borrow a laptop from QBI. But I didn’t have the right FireWire cable for this older MacBook (why are there so damn many types?), nor a way to get audio into it. And the conference needed to start.

So we turned the MacBook around to face the audience and used its built-in webcam and mic to stream the first session. It wasn’t great, but it worked (audio was better if you were wearing headphones on the other end of the stream). Poor video quality made the slides illegible: I followed the UStream chat from my own laptop, and typed in the slide content. We had over 40 people on the video stream during the keynote (on ZFS), and they were grateful for whatever we could do to help them participate. I also relayed questions from the UStream chat to the speakers.

This is an auditorium with rows of seats, no table, desks, or arm-desks: we had the laptop precariously balanced on the back of a seat. Of course it fell, interrupting the stream, but fortunately suffered no damage. Can’t say the same for my foot when it fell a second time…

By the time we were ready to start the second presentation, the correct FireWire cable had been located, so we were able to use the camera to stream higher-quality video. Problem: for filming, I usually focus the camera on the speaker, knowing that I will edit in the slides later as graphic overlays. But the online audience needed to see the slides during the talk, and they weren’t yet available for download. So this video will be a lot more boring footage of slides than I usually shoot. I had too many things to manage to keep the camera moving between slides and speaker as much as I would have liked.

We also needed a way to get audio into the MacBook for the UStream feed which, annoyingly, doesn’t just take the audio off the FireWire from the camera. I used my wireless lapel mic on the remaining speakers, attaching the wireless receiver directly to the MacBook’s mic input. I can’t remember how sound got into the MacBook when the three-person panel was speaking. We must have somehow left the lapel mic lying in the right place to pick up good sound.

On the second morning James Lever, a local volunteer, brought in a sound board, but we didn’t have the right cables and adapters to put it all together with my wireless mics – it would take a good-sized trunk to carry around parts and cables for every possible contingency. We continued to use my wireless lapel mic on the speakers, but this time fed it into the camera via the Beachtek mixer, then used an audio cable with 3.5 mm connectors on each end to take audio from the camera’s headphone jack to the laptop. This means the camera is getting better sound, though it seems to cause a slight hum in the UStream audio.

Lessons:

Make slides available for download in advance. This is also a service to people in the room, because many of the slides were difficult even in the room, because they were too dense or used low-contrast text and background colors, and room lighting is not ideal.

Wireless mics have a thousand uses. Don’t leave home without them.

What I Did in Wellington

photo by Glynn Foster

I was in Wellingon, New Zealand, this week, where my old friend David Earle had arranged for me to give presentations/seminars hosted by the Ministry of Education. These were open to all, and the attendees were a cross-section of government, NGOs, and local community representatives.

The attendees seemed to find the info useful, and I was at least as interested in hearing their stories: the usual problems with nervous managers, unwieldy systems and software, and Terms of Use that make it illegal for government departments to use some popular online tools (e.g., Google Analytics – but that’s being worked out).

I took the opportunity to mention slx.com, Sun’s soon-to-release SaaS video platform, which could be a useful solution for some departments which need to be able to publish video easily and without restrictions on length, and possibly limit access to insiders and/or a predefined set of users.

Speaking in Chicago in June

Here’s the marketing blurb, I’ll write something more personalized… umm, when things calm down a little?

June 16-17, Chicago: Join us in Chicago when INNOVATING EMPLOYEE ENGAGEMENT meets EXECUTING SOCIAL MEDIA FOR INTERNAL COMMUNICATIONS.

Communitelligence presents two full jam-packed conference days on the most essential aspects of employee engagement, HR and social media for internal communications. Conference includes 4 keynotes, 11 case studies, 8 roundtables, 20-plus expert speakers, a networking reception and dinearounds. Plus a $200 travel rebate! One trip, two great conferences, tons of ideas to take back to your office. Full details here.

SxSWi: Is Privacy Dead, or Just Very Confused?

I attended this session because : danah boyd (one of my heroes) and Judith Donath of MIT Media Lab and Harvard’s Berkman Center (whom I happen to know personally) were speaking.

Also on the panel (and interesting in their own right):

  • Siva Vaidyanathan (author of the forthcoming “The Googleization of Everything”), who said (among other things) that privacy is not the opposite of publicity. Privacy is not a substance. It means different things in different contexts.
  • Alice Marwick, doing her dissertation on the Effect of Social Media on Social Status

What follows is a transcription of my notes, with [my own thoughts and comments].

CEOs these days expect their staff to be familiar with social technology. [Yay! I can haz job!]

There is social value to online relationships – people get real emotional support online.

But the information we put online is valuable to marketers.

[D here: So what? I just wish they’d make it valuable to me. Personally, I would be happy to see advertising that I’m actually interested in.

Take car advertising. How often does any of us buy a car? Yet it seems that every other ad on TV or at the movies is for a car. I’d like to know which is larger: the number of cars sold in the US each year, or the number of car ads shown? For most people, buying a car is a relatively rare event. Much of that advertising must be a waste of car companies’ money, and it’s certainly a waste of my time and attention, which I resent.

I was intensely interested in information about cars for a few weeks last summer, and again this March when I was buying a first car for my daughter. For myself, I ended up leasing a Toyota Rav4. I knew I liked this car because I had driven it as a rental for several weeks, but I didn’t feel comfortable with the sticker price. Then I discovered (on the Toyota website) a great lease deal that I qualified for, so I was able to get my dream car. I only test-drove one other (a used Hyundai SUV). No doubt the fact that the Rav4 was available as a rental at that time and place was part of a marketing effort – in my case, a very effective one.

For Ross, I did a lot more research, entirely online, for a good “starter” car that would last a while. She drove only one model – the Honda Fit – and that’s what she now owns (or rather, what the bank owns and I’m now paying for). A key selling point was Consumer Reports’ safety rating on this model (a big concern for me as the mother of a new driver).

If I’ve ever noticed either of these cars advertised in print or media, I don’t remember it. I do remember examples of advertising that had a negative impact on me, e.g. the painfully obvious product placement of Lexus in Desperate Housewives and Fiat in Montalbano.

So all the money spent showing me car ads was wasted. As Judith Donath said, there should be rewards for accurate targeting. In fact, there would be: I would buy!]

Judith Donath is interested in visualization of online identity/history.

Is online identity meaningful? You have different public faces for different spheres. We try to maintain control of our various public personas, but the web is causing the collapse of personalities.

[Which is to say: It’s hard to be one kind of person in your private life and a very different kind of person in your professional life, if much of both is viewable online. Coincidentally, a woman at another session I attended described trying to juggle two identities in Second Life. She said: “I’m trying to live two lives. And it’s killing me!”

I guess I’ve been lucky that I’ve always been myself, online and off. ]

It’s hard to know how others see you. We need technology to show us a mirror of the trails we have left behind (an area of research interest for Judith right now).

SV: There was a movement towards privacy in the mid-70s which resulted in current laws, e.g., no branch of government can share information about you with any other branch.

danah boyd: Young people see privacy differently. They do not see their homes as private spaces because they do not have control there – their parents can invade their rooms at any time.

Young people are also very aware of the role of power imbalances in privacy, and they find ways to trick the system.

“Because she puts so many things online, people think that’s all that’s going on.” [Now there’s a topic I could write reams on. But not today.]

SV: personal information is a currency.

JD: Time is also a context.

Discussion on health insurance, privacy and employability [ a topic I’ve written about myself].

Privacy and personal presentations of the self:

Privacy is a historically recent concept. People used to live in small tribes/communities in which everyone knew everyone else’s business.

[Me again: If you’ve ever lived in a small town, you know exactly what this is like.

It seems to me that the solution is simply not to do anything that you would be ashamed to have held up to public scrutiny. Obviously, this requires a society in which very little is grounds for shame. And this may be exactly what is happening in America. As Judith said: “We are creating what may be the most open and accepting society [in history] because we can see so much [online] about people’s divergent behaviors.”

The film “Milk” portrays how (some) young gay people living in middle America in the 1970s saw Harvey Milk – an openly gay man – on the news, and realized that they could go and be themselves in larger cities that had gay communities. For that to happen, Milk had to make enough of a stir to appear in the national news, and perhaps he died for it. Nowadays, all sorts of “differences” can be researched online, and anyone can find kindred spirits and support. (Yes, there are some cases in which this is worrying.)]

JD: In a society of millions of people trying to keep up with what their norms are, that’s the function of celebrity: to give us a basis for comparison/discussion. [D: I find this idea frightening. Paris Hilton and Britney Spears as social norms?]

We want people to pay attention to us. What is the value of that?