Category Archives: bio

Resistance is Futile: The Oracle Acquisition

The thing to understand about the illumos community is that it started out traumatized: most of us went through the baptism by fire that was the acquisition of Sun Microsystems by Oracle.

My own part in all this was very minor, but I had a ringside seat on larger events. I recount here what I saw; your own memories of this history may, of course, be very different!

Part 1: In the Gloaming

I had started working as a contractor for Sun in March, 2007. They liked me so well that, after a year, they wanted to hire me full-time into the Solaris engineering group, as a social media and community expert. When I got the offer, I called up a friend, a VC in New York who’d been trying to help me find work (not easy, as I was living in Italy at the time).

“I got a job at Sun!” I told him excitedly.

There was a long silence.

“Well,” he finally said, “it’ll look good on your resumé.”

“Huh?”

“Jonathan [Schwartz, Sun’s CEO] has been shopping the company all over Wall Street for nine months. It’s only a matter of time til it’s acquired.”

This did not give me pause. A job with a company on the auction block, back in the US, was still better than poorly-paid work or no work at all in Italy. I’d been through an acquisition before, and did pretty well out of it, though I certainly didn’t get rich. How bad could it be? More to the point: could it be any worse than the career stagnation I was suffering in Italy? I took the risk, left Italy, and went to work for Sun in Colorado. My first day in Sun’s Broomfield office was April 1st, 2008.

It was a shock, but not a surprise, when we heard in March, 2009 – from the media – that Sun might be acquired by IBM. Gloom, doom, and rumors of boom followed – and we were already reeling from round after round of layoffs. After about a month of worrying, we learned that we were, instead, to be acquired by Oracle.

At first blush, this seemed like a better fit and perhaps less overwhelming than IBM. I was cautiously optimistic. An old friend of mine used to work for Oracle and had loved the company, only leaving when she moved with her husband to a city where Oracle didn’t have an office. That had been years before, but I kept an open mind, and set about trying to understand what my life at Oracle might be like.

I was working in two areas – community and social media – where Sun was forward-looking. In employee blogging, Sun was so liberal that the hard part was encouraging employees to be as enthusiastic about it as the CEO.

My video work, though instigated by my managers in engineering, had been harder to “sell” to the official media team at Sun. They wanted all Sun video to show (expensive) professional production values, and were not keen to embrace enthusiastic amateurs like myself. There were stringent guidelines and a multi-week compliance process for the use of the Sun logo. As a result, the most successful video ever made about Sun technology contains no Sun branding at all.*

I was not deterred, and found others who thought as I did about video and podcasts. Sun being the “collection of feuding warlords” that it was, there were eventually three different media hosting platforms made available by various groups within the company, as well as YouTube and blip.tv. Over time I used them all to host my hundreds of technical videos. I knew these to be valuable, and had viewing statistics to prove it, so I was confident that my new colleagues at Oracle could be persuaded.

The acquisition took many months to complete, in part because of an anti-trust investigation by the European Commission. But Oracle was confident of eventual victory, and began dictating changes within Sun well beforehand. And, wherever we lacked concrete knowledge about our future, there were rumors, most of them frightening.

Sun.com was one of the oldest domains on the Internet (one of Sun’s slogans had been “the network is the computer”). Over time it had sprawled to 400 separate sites, a jungle that needed taming – but which also contained an enormous amount of computing industry history.

Suspecting that this status as an Internet historical place would not protect Sun.com, I offered my colleagues this advice based on painful experience.

continues…


*NB: I had nothing to do with this video, and only met its perpetrators later, though I work very closely with them now.


Second Chances

“You never get a second chance to make a first impression.”

This truism was, predictably, repeated during the WITI Summit. In my experience, it’s (fortunately) not entirely true.

When I was in college, my dad was covering my basic living expenses and my tuition was covered by scholarships. But I still needed a bit of walking-around money, so I sought flexible, part-time work, preferably something that did not involve long, late hours of being on my feet.

My major marketable skills at the time were reading, writing, and typing, so it made sense to interview with a small printing company in downtown Austin that was looking for someone to learn electronic typesetting and word processing. This was around 1983, when both of those activities involved clunky, expensive, dedicated machinery, and the rest of the printing work was done traditionally.

I interviewed with an office manager not much older than myself. I have no recollection of that interview, but it ended with a standard, noncommittal “We’ll let you know” – and then I didn’t hear from her for days. I knew I could do the job as she had described it, but I also had the uneasy feeling that I had not impressed her. Having spent my teenage years in boarding school in India, I had little experience of working, let alone interviewing.

Unsure of the etiquette of these situations, I finally called and asked her if a decision had been made.

“We’d like to look at some more candidates,” she laconically answered. It was clear that she did not have any other candidates to interview right then, but she didn’t want me even as an alternative to no one at all. At that point, I had nothing to lose.

“Look”, I said, “I’m really bad at interviewing, but I know I can do this job. Will you give me a chance?”

She did. And I was great. And they loved me. And what I learned there set me up for my later jobs in desktop publishing, then CD-R and technical documentation, and…

So, yes, first impressions are important. But a bad one doesn’t have to be your last chance, and if a hirer (or potential friend or mate) is willing to look past a less-than-optimal first impact, they might just find that that rough stone contained a diamond after all.

Men, Women, and Salary Negotiation

“To get ahead in business, women need to speak up, blow their own horns, and always negotiate their salary offers. In other words: act like men.”

Women hear this sort of thing often. I’ve said it myself as well-meaning advice to other, especially younger, women. We heard it from many speakers at the WITI summit, successful women who were presumably giving this advice because it had worked for them. Research shows that it can be effective in getting that raise, VC meeting, promotion, or next job.

There are two problems with women emulating men in this way:

  1. The social rules are different for men and women. A man who is assertive and self-promoting is considered, well, manly. A woman who does the same is more often considered a bitch. Both men and women react negatively to “pushy” women.
  2. Because of Point 1 or for socialized reasons, most women feel uncomfortable behaving this way. As a male friend pointed out, telling women to behave more like men is similar to telling introverts they should behave like extroverts. It implies a judgement that the extroverted or “male” way is the “best” mode of human interaction, and we should all strive to emulate it. For some, this may be harrowingly uncomfortable – for some, it’s downright impossible.

There are reams of advice given on doing business in other cultures: how to fit in, how not to offend, how to negotiate with someone who may see things very differently than you do and may not give the cultural cues that you expect. Such advice stresses understanding and compromise, and we all agree that it would be unproductive and gauche to expect our counterparts from other cultures to adapt entirely to our ways.

So why is it acceptable to demand that women take on the modes of interaction more native to men (or introverts to extroverts)?

I have read articles about how even hirers are frustrated at the way women “leave money on the table”. To paraphrase a piece written by an anonymous hiring manager: “I’m authorized to give a higher starting salary, but only if they ask for it. The women never ask, the men always do.”

The women in these situations say, if asked, that they felt the offer was fair – i.e., they assumed the employer would treat them fairly – and/or they didn’t feel comfortable making a counter request and being perceived as pushy broads before even starting a new job. But if they later learned or guessed that they were paid less than a man (or another woman) for the same job, you can bet they resented the hell out of it, and felt betrayed by their employer.

Avoiding “politics” of this kind is a big motivator for many women to found their own businesses: when you’re the boss, you can ensure that your employees are treated fairly.

My own feeling is: if you (my employer) think my job is worth $n, that’s what you should pay me; I should not have to ask. (If you don’t know what the job is worth, I may not either – why don’t we figure it out together?)

Telling women that we’re leaving money on the table by not asking is blaming the victim. Paying higher salaries to those who merely ask rewards negotiating skills, not professional merit or hard work in a particular role which may have nothing to do with the ability to be an aggressive bargainer.

The same applies to introverts – which, by the way, often describes some of your most valuable staff: programmers. Many male engineers are naive, young, introverted, and/or socially awkward, which puts them in a similar position to women at the bargaining table. They may accept your first offer and not subsequently question their salaries, as long as they can pay the rent.

But, in a hot job market, you’re taking a risk when you pay people less than you can afford and know they’re worth. Your best and brightest (men or women, outgoing or introverted) get job offers every week, and if you’re paying them at the low end of the scale, it’s easy for someone else to make a better offer. Company rules may “discourage” your employees from discussing their salaries with each other*, but a recruiter may be happy to say: “Oh, we pay a lot better for that position.”

If you value an employee and want to keep them, it’s in your best interest to deal with them transparently, honestly, fairly, and in a way that accommodates their individual character and style. If that’s not already part of your company culture and policy, perhaps it’s time to revisit those things and think about what kind of company you want to be, in order to keep your best and brightest, and attract more like them.


* In California, it is no longer legal for companies to prevent or penalize employees discussing their salaries. Furthermore, “California’s newly effective (January 1, 2017) pay equity law indicates that reliance on an individual’s salary history does not justify a pay disparity, but the law does not specifically prohibit employers from soliciting the information on applications.”

Especially in light of a recent (April, 2017) court ruling which seems to undermine that law, the best advice is never to give recruiters any previous salary history. However, it can be difficult to avoid doing so. When I interviewed for a job at Google, before I could go there I had to fill out a web form that required me to fill in a “previous salary” field, along with a statement that falsifying any part of the form would end forever my chances of employment with them. That was only the first of several red flags around that interview, I didn’t get the job and that was probably for the best.

Family Lies

I’ve never been good at any form of lying; I prefer to deal with life and people straightforwardly, to have nothing to hide and nothing to be ashamed of.

My father made this hard. He burdened me from a young age with secrets too big for a child, things I could not tell anyone because they would get him into trouble or hurt people’s feelings or whatever. The very worst of these set off a cycle of pain and revenge that had decades-long repercussions – for me.

When my parents separated and Dad and I moved to Pittsburgh, he was still a young and handsome man, with no intention of staying single. He dated a number of women, some of whom I liked, some I didn’t. But it wasn’t long before he met Nancy, and we both fell in love with her.

She was very young – barely ten years older than I, she might have been only 19 when she met him – beautiful, sexy, a good cook, and, perhaps surprisingly, very loving and attentive to me, as well as head over ears for Dad. He courted her with attention, pet names, worldly sophistication, custom-made jewelry…

I suppose he was presented to her parents some months before I was. They were Slovaks who had immigrated to the US soon after WWII, and owned a blue-collar café on Pittsburgh’s South Side. Devoutly Catholic, they would never have allowed their daughter to be in what they considered an adulterous relationship: my parents had been married in the Catholic Church, and were divorced (actually, at that time, only separated) only in the eyes of the law: the Church grants no divorces. Nancy still lived at home with her parents, under their control to an extent that might surprise a young American woman of today. What could she and Dad do?

They lied.

They told Nancy’s parents that my father was a widower, valiantly raising a young daughter on his own after the death of his wife. My mother.

This went down smoothly (and I didn’t know about it) until things had progressed enough that it was natural for Nancy’s parents to invite us all over for a meal one day, to meet the poor motherless child. Then I had to be instructed to go along with the lie.

I was stunned and terrified. On the one hand, I loved Nancy very much and was afraid that, if I said the wrong thing, I would lose her from my life forever, because her parents would not allow her to be with my dad. On the other hand, I was deeply uncomfortable with the idea of actually saying such a tremendous lie as that my mother was dead. Children, consciously or otherwise, believe in the power of words and wishes: surely to speak of my mother as dead was disloyal, tantamount to wishing her dead – and then, who knew, she might actually die – and it would be my fault.

It was a crushing burden to lay on a nine year old. I remember being acutely uncomfortable through that first meal, afraid someone would ask about my past and my mother, and I would have to speak the dreaded words: “My mother is dead.” I don’t think anyone actually said anything; perhaps John and Mary thought or had been told that it would be kinder not to mention it to me, so I was at least spared any “Oh, you poor thing” scenes. But my interactions with them were thereafter constrained by my fear that I would say the wrong thing, let slip that I had a mother and a brother still very much alive somewhere. To not be able to talk about someone is also to make them die a little.

About a year after we arrived in Pittsburgh, my mother came to visit, all the way from Bangkok. According to my dad, her primary reason for visiting was to get the divorce papers signed, and he later claimed that I overheard her say so, but I do not remember this. I also don’t remember how she found out about the lie I was being forced to perpetuate – from me? from Dad or Nancy? Most of the subsequent events do not exist in my own memory, but I heard about them later, over and over, in varying versions from Dad and Mom both.

However it happened, Mom did find out, and was rightly appalled. But, whatever she may have said about it at the time, she took no immediate action. I continued to live a lie with Nancy’s parents, and don’t recall whether I was aware that Mom knew about it.

It must have been the following summer that the three of us drove cross-country in my granddad’s old VW camper. Dad and Nancy dropped me off in Texas with my aunt Rosie (perfectly fine with me – Rosie lived out in the country, and had horses! as well as cats, dogs, and my cousin Casey), while they went on to Mexico. Some weeks/months later they picked me up and we went back to Pittsburgh in time for the school year to begin. A few months after that, around Christmas time, Dad had to be hospitalized as a result of a parasite he’d picked up in Mexico. It wasn’t life-threatening, but bad enough that I was shipped off to Rosie again, where I attended the tiny Coupland public school for a few months.

Meanwhile, Dad and Nancy proceeded with plans for a big, Catholic wedding, to take place in April (1974) in her home parish with the family priest. That’s when Mom struck.

Dad had managed to keep Mom from learning enough details about Nancy to contact her parents directly, but Mom worked around this obstacle. She wrote to the archdiocese of Pittsburgh, to let them know that Dad and Nancy could not be married in the Church, since Dad was still, as far as the Church was concerned, married to Mom. I suppose it was the beloved family priest who had to break this news to Nancy’s horrified parents. I guess it was too late to back out of the wedding altogether, but the ceremony was hastily moved to a chapel at the University of Pittsburgh, to be conducted by a Unitarian minister.

I did not know any of this, having returned from Texas just in time to be in the wedding ceremony, in a lovely dress that had been made for me by Mrs. Garcia in Coupland. My dad’s old friend Harry came up from New Orleans to be his best man, and my grandparents from Shreveport. For me, it was a thoroughly happy occasion, and I truly believed all the words I was given to recite about how we’d be a family forever and ever. I had no idea of the tensions that underlay it all.

At some point thereafter I was told that John and Mary now knew the truth about my mother, so I wouldn’t have to lie anymore. I don’t think they ever asked me one way or another. I might not have had an easy relationship with them regardless, there was such a gulf of culture and experience and belief between me and them. But, knowing that they now knew we had all lied was almost as bad as the lying itself had been. I hated that I had been dishonest, and it didn’t occur to me that, as a child, I wasn’t responsible for what I had been made to say. I had already shouldered many adult-sized emotional responsibilities in my young life, and assumed that I was supposed to, though this one was larger than most.

This was all ammunition in the continuing war between my parents, which by no means ended with their divorce or any of their remarriages. With this and other weapons, they fought through me for 40 more years. It never stopped, until now: my father is dead, and I no longer speak to my mother. Perhaps, left finally in peace, I can now get past it all.